Frequently
Asked
Questions
About
The Exhibition
What is Hospital of Emotions?
Hospital of Emotions is a large-scale, site-specific pop-up exhibition inside a real hospital in Los Angeles. Each room is transformed by a different artist into a unique emotional world.
Is this an immersive experience?
Yes - this is not a traditional exhibition.
A real hospital is transformed into an emotional journey, with 80 rooms across four floors, each created by a different artist.
More than 70 artists bring different styles, perspectives, and emotions to life - one room at a time.
Plan
Your Visit
What is the address of Hospital of Emotions?
Hospital of Emotions is located at 2131 W 3rd St, Los Angeles, CA 90057, USA.
What are the opening hours?
We are open daily from 10:00 AM to 8:10 PM, with timed entry every 10 minutes.
When purchasing tickets, you will select a specific entry time.
The last entry is at 8:10 PM.
Is there a guided tour, or do I explore on my own?
There is no guided tour - and that’s part of the experience.
You’re invited to move at your own pace, wandering from room to room and discovering new emotional worlds. Each space includes a text by the artist, and visitors are free to explore all four floors and uncover what’s waiting inside.
Is the exhibition suitable for all ages?
Yes - the exhibition is suitable for all ages.
Each visitor can find their own connection, magic, and personal journey throughout the experience.
Children under the age of 4 enter for free.
When should I arrive for my scheduled entry?
Please plan to arrive about 10 minutes before your selected entry time,
together with your full group.
Tickets are valid for the specific date and time chosen at checkout. While we may allow a short grace period, we recommend arriving on time to ensure smooth entry and the best possible experience.
Is there a place to store bags or personal items?
There is no storage available on-site.
We recommend bringing only essential items with you.
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Tickets
Do I need a ticket to enter?
Yes - all visitors must have a valid ticket with a scheduled entry time.
Can I cancel or get a refund for my ticket?
All ticket sales are final and non-refundable.
Tickets can be rescheduled up to 24 hours in advance using the link in your confirmation email, subject to availability.
Can I change the date or time of my ticket?
Yes - tickets can be rescheduled up to 24 hours before your scheduled visit, subject to availability, using the link in your confirmation email.
Can I buy tickets at the door or online?
Tickets are available online only.
You will need to select and reserve a specific entry time in advance, so we recommend booking early to secure your spot.
When should I arrive for my scheduled entry?
Please plan to arrive about 10 minutes before your selected entry time,
together with your full group.
Tickets are valid for the specific date and time chosen at checkout. While we may allow a short grace period, we recommend arriving on time to ensure smooth entry and the best possible experience.
Do you offer discounted tickets?
Yes - discounted tickets are available for Children (4-12), students, seniors (65+), and Veterans
with valid ID.
Do children need a ticket?
Children under the age of 4 enter for free.
All other visitors require a valid ticket.
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Accessibility
Is the exhibition accessible?
Yes - the exhibition is fully accessible, including elevators and accessible routes throughout the building.
Can I bring a stroller?
Yes - strollers are allowed, though some areas may be more limited in space.
Can I bring pets?
Pets are not allowed inside the exhibition.
Service animals are permitted in accordance with applicable laws.
Is there a place to store bags or personal items?
There is no storage available on-site.
We recommend bringing only essential items with you.
Is there parking available?
Yes - paid parking is available for visitors in the on-site parking lot.
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Groups & Events
How can I book a group or private event?
For group bookings and private events, please contact us at info@hospitalofemotions.com and share your event or group details.
Our team will get back to you with a tailored offer.
Do you offer group discounts?
Yes - special rates are available for groups, depending on size and availability.
Please contact us at info@hospitalofemotions.com with your group details, and we will get back to you with a tailored offer.
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Still have questions?
If there’s anything else you’d like to know, feel free to contact us at
info@hospitalofemotions.com - we’re happy to assist.
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